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Welcome to LOV Rewards, where you can earn points with every purchase and enjoy fantastic rewards! Our loyalty program is designed to give back to our valued customers. Here’s how it works:
Every time you shop with us, you earn points that can be redeemed for discounts on future purchases. The more you shop, the more you save! Our tiered rewards system ensures that loyal customers are recognized and rewarded with even greater benefits. Whether you’re a new customer or a long-time fan, LOV Rewards makes your shopping experience more rewarding. Enjoy exclusive perks, special offers, and the satisfaction of knowing that your loyalty is appreciated.
On our Silver tier, you will receive 1 point for every pound you spend on the LOV website. You will automatically start receiving rewards on our Silver tier. For 2 days in the year, double points will be available.
On our Platinum tier, you will receive 4 points for every pound you spend on the LOV website. Accumulate over 2,000 points in a 6 month period to reach our Platinum tier. For 4 days in the year, double points will be available.
Refer a friend to LOV, and you will both receive 200 points. Here’s how it works:
It’s a win-win situation! Help your friends discover great products while earning extra points for yourself. The more friends you refer, the more points you earn!
A minimum of 100 points can be redeemed at any one time. To redeem your points, go to ‘My Account’, navigate to ‘Points and Rewards’, and select your reward.
Double points days will be randomly selected throughout the year. You will be notified by email 24 hours in advance, so keep an eye on your inbox to take full advantage of these opportunities.
All customers are automatically enrolled in the LOV Rewards program on our Silver Tier when they create an account on our website. Start earning points right away!
Each point is equivalent to 1p and can be used to get a discount on your orders on the LOV website. For example, if you have 100 points, you can get £1 off your next purchase. Points are not redeemable for cash and can only be used with purchases on our website. This is our way of giving back and thanking you for being a loyal customer!
You can check your points balance by logging into your account and navigating to the ‘Points and Rewards‘ section.
No, points are non-transferable and can only be redeemed by the account holder.
No, points do not expire. However, to reach and maintain higher tiers, you need to accumulate a certain number of points within a specific time period:
Make sure to keep shopping and accumulating points to reach and enjoy the benefits of the higher tiers.
If you return an item, the points earned from that purchase will be deducted from your account.
Points are calculated based on the final purchase price after any discounts or promotions have been applied.
No, points cannot be used to cover shipping costs. They can only be used towards the purchase of products on our website.
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